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Buying a Family Business – What To Watch Out For

29 Jan 2019

Solicitors Experienced in Buying and Selling Family Businesses

Buying and taking over any business is often a stressful time with a number of things to take into consideration. When you’re planning to buy a family business, though, the stakes are raised.

There are a number of differences between buying a regular business and buying a family business, both in terms of legalities and practicalities, but it’s the potential for problems and disruption which should be given special attention.

Any business needs careful management, and when family loyalties are involved it can become an even more sensitive issue. It’s not just people’s jobs that they’ll be concerned about, but the ongoing existence and the legacy of the company that the family have built – possibly over a number of generations. Many family members will have a sentimental attachment to the business and will naturally be concerned as to your future plans.

This is just one of the reasons why hiring a specialist business lawyer with experience in the sale and purchase of family businesses is vital to your success.

Want to know more about the purchase or sale of a Family Business ? Simply call our commercial law team now on FREEPHONE 0800 1404544 or Salisbury (01722) 422300. Initial legal advice on the phone is always FREE.

6 things to watch out for when buying a family business

One of the main issues is that family loyalties will inevitably come into play, with the likelihood being that many of the family members will be deeply attached to the business and some may see it as more of a family asset than an ongoing business concern. Even if you’re an existing family member who’s looking to take over the business, you may come up against opposition.

Some of the more common problems encountered when buying a family business are:

• Opposition from family members if you’re an ‘outsider’ — If you’re a third party looking to buy and take over a family business, you may come up against opposition from family members who believe that either they would’ve been better placed to take it over or even that the business should not have been sold at all. This is a natural reaction as they will be rightly concerned about their jobs and the business which has been in the family for so long. This can be a particular problem if family members will remain involved in the business after the sale.

• Resentment from relatives if taking over ‘from inside’ — If you’re a family member who’s taking over the reins of the business from the current owner — perhaps a father or mother handing the business over to a child — you might experience resentment from a sibling or other family member who feels they have the right to run the business. Families are delicate things, as are businesses, so situations such as this need handling with care.

• Extra input/interference from other family members — Although they may not be involved in the business on any formal level, other family members may feel that they have a right to have a say in the sale of the business and will offer their thoughts and opinions. This is a situation which will need handling carefully and delicately.

• Providing reassurance and clear direction — Do the current owners and employees/family members know your intentions and direction for the business? If your intentions are consistent with the history of the family firm, setting them out clearly and making them known can help enormously in smoothing over relations with and reassuring potentially disgruntled family members.

• Distribution of capital investment — Did the original owner put a large amount of capital into the business? If so, they may wish to realise that investment and withdraw their capital. Will you have to cover that capital with your own investment or will the business survive the pressure on cash if this family capital is withdrawn? These are all questions which will need to be addressed in order to secure the future of the business you’re buying.

• Managing tax liabilities — There are a number of taxes and expenses associated with buying and selling a business, and all parties will be keen to keep these to a minimum. With proper legal advice, working hand-in-hand to produce the right tax strategy with your accountant, you need to look to minimise your tax liabilities and ensure that you’re able to focus on the real task at hand.

Buying and selling family businesses – the need for experienced legal advice

Getting the right legal advice in at an early stage can provide long-term savings too. If you risk disgruntled family members resigning from their jobs and failing to support the new management, or you allow poor morale to affect their productivity, the impact on your bottom line could be huge.

By keeping them reassured and motivated, you can ensure that the ongoing success of your business is secured. Not only that, but a number of issues can easily arise in the logistics and administration of buying a business, including unexpected costs such as tax bills or issues arising as the result of due diligence. A specialist lawyer will be able to prepare you and advise you about these, minimising your expense.

If you’re about to embark on the exciting process of buying a family business, engaging the services of an experienced family business solicitor could be the wisest investment you make.

Our team of dedicated family business lawyers have the experience to know what issues are likely to arise, including many things you’d probably never think of or anticipate.

We can help you to work through these issues and organise the successful purchase of your new business with the aim of ensuring that the whole process is as smooth as possible.

Want to know more about selling a family business? Click here

Buying a Family Business? Need Good Legal Advice? Call Us Now

Whether you’re based locally to our 4 offices in Wiltshire and Hampshire, or elsewhere in England and Wales, we can help.

To speak to us about how we can help in buying or selling a family business , call us today – and don’t forget we always offer free initial advice on the phone.

Call one of our team on FREEPHONE 0800 1404544 or on (01722) 422300 OR

E-mail us using the online enquiry form below:
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Click here to find out more about how our Commercial Lawyers can help you

Google Rating

4.5

Based on 109 reviews

Bonallack & Bishop Solicitors

4.5

dylan thomas

20:52 10 May 21

Absolutely stunning service from Bonallack and Bishop. The outstanding Caroline Chandler navigated some very tricky moments when selling our late fathers estate, without her professionalism we would’ve been truly bunged up! So excellent was this experience that I immediately used them to purchase my own house, and it was all just perfect. A wonderful, accessible, contactable, respectable, professional and very much a caring company. Thank you Bonallack and Bishop and thank you so very much Caroline Chandler.

jane hacker

19:22 08 May 21

I am writing this on behalf ofMr J Parker who you had dealings with recently. He was very impressed with your quick service, and would highly recommend your solicitors to others.

Emma

08:10 03 May 21

Best solicitors we have ever used. We have had a great experience with Jenny Conn. Highly recommended.

Samantha Brooks

11:27 15 Apr 21

B&B completed the work on extending the lease on my flat. It was very easy and painless and Dale was very responsive and efficient. Would deal with them again.

Hayley Warmington

20:35 10 Apr 21

Thorough and efficient service to complete my lease extension, thank you.

Alan Woolford

05:24 08 Apr 21

This was the 5th time Bonallack and Bishop (most recently, Kirsty Armstrong) have acted for me and once again, the accuracy, quality, timeliness and customer care has been exceptional. Thank you.

Kathryn Perry

10:47 26 Mar 21

I chose Bonallack & Bishop Solicitors to act for my lease extension. Dale was excellent throughout. He was clear on the process and timelines and when things were held up on the freeholders side he supported with chasing and keeping me up to date. Highly recommend!

Tabitha Beaven

15:12 22 Mar 21

Great experience with Dale from Bollonack & Bishop - very responsive, professional and friendly - able to explain what was going on during the lease extension process in a way I could understand it. He was on the ball and made sure I didn't miss any deadlines.

Sum A

10:20 17 Mar 21

Excellent service from Jake Holmes which was also quick and efficient - with many thanks. Comprehensive , clear guidance given, much appreciated.

emma lewis-hall

17:11 12 Mar 21

Andrew Barker dealt with my house sale and purchase with some added unexpected twists and turns with ease, keeping me feeling very well looked after throughout the whole process. Not forgetting Alex too who dealt with more than one or two phone calls from me leaving me feeling well informed and calmer! A1 Bonallack and Bishop Solicitors. I would recommend them to anyone and would not hesitate to use them again.

tim partridge

13:06 28 Feb 21

Emma worked with us to rewrite our wills. A professional and helpful service. A straightforward process made easier by the friendly approach and speed of work. Definitely recommend B&B Solicitors to my friends

Maurice E

14:03 21 Feb 21

Needing some pre-conveyancing advice without the benefit of meetings because of Covid-19 lockdown, I found that dealing with Bonallack & Bishop by telephone and email only was just as efficient and friendly as my previous experiences face-to-face with equally concise and sound advice. My thanks to Jake Holmes and the team he is a part of.

16:53 16 Feb 21

We have just completed as a first time buyers through Hollie in the Andover office who looked after our purchase. She made the whole process very easy for us and was able to put our minds at rest and talk us through how it was all going to work. She realised that I was a first time buyer and pretty much offered to hold our hands. I cannot thank Hollie enough for being patient, answering all questions and being so professional to make it possible for us to have our first home.Thank you again for all you help Hollie!

Neil Shephard

11:46 10 Feb 21

I was very happy with the way that my solicitor, Anita Jones, dealt with the sale of my property. She kept me informed at all times and responded to my queries really quickly. I would recommend Bonallack & Bishop Solicitors to anyone involved in the property market

Mo H

11:34 20 Jan 21

I would recommend Bonnalack & Bishop for their excellent service and professionalism. Andrew Barker handled an auction purchase to a very tight deadline over the Christmas period; naturally I was initially worried about the completion taking place on time in light of the holidays. However I needn't have worried as Andrew and his team handled everything perfectly and delivered a successful completion within the agreed timeframe. Many thanks and much appreciated!

Graham M

15:24 10 Jan 21

I instructed Bonallack & Bishop (Salisbury) to deal with my lease extension, which was excellently handled by Dale Bree and his team. The process was smooth from start to finish and the case was dealt with professionally, speedily and efficiently. I was kept up-to-date at each step of the way and Dale’s communications were informative and clear. I would not hesitate in recommending this practice for a lease extension.

Rowan Oak

10:49 05 Jan 21

We recently used B&B for a Declaration of Trust and for our Wills. Emma Lockwood was fantasitc throughout the whole process.Our situatiuon was a little complicated but Emma put us at ease and made the whole process feel straight forward, we wouldn't hesitate in using her again + she has a lovely dog!!

andrew walsh

12:09 18 Dec 20

The firm was competitive on price and efficient with service. There was a friendly attitude throughout the process. Congratulations in particular to the junior paralegal who has confirmed that the lease extension has now been legalised.

francis gabriel

10:53 18 Dec 20

BEN MAYNARD

16:37 15 Dec 20

Rude, ignorant and very un helpfull

Rupert Taylor

21:18 10 Dec 20

Emma and Micky were very professional, flexible and helpful with my specific enquiries which went beyond the immediate scope of work previously agreed. Their advice proved accurate and invaluable, and is much appreciated.

Mark Abrahams

16:17 03 Dec 20

Dale Bree and Amelia Inglis were helpful and professional.

Madeleine Reilly

10:03 28 Nov 20

Dale Bree at Bonallack & Bishop Solicitors assisted in our lease extension. Throughout the process we received frequent communication enabling a smooth process. Overall, the process was transparent, timely and professional. We’d like to thanks Dale and his colleagues and can say we would highly recommend their services to anyone requiring property conveyancing and lease extensions.- Madeleine and Olivia.

Liam Smith

18:08 19 Nov 20

Hollie was fanstatic all the way through the purchase of our new house and sale of our old house. Every step of the way I knew what was happening. I would always use them! Thanks again Hollie

Alex Fry

11:04 10 Nov 20

I have had dealings with B&B as a private individual and professionally as an IFA. Everyone I have worked with has been professional, on the ball and clearly valued their clients. Especially Emma Lockwood, Clare Cox and Angela Smith.

Paul Townsend

09:44 10 Nov 20

Thanks to the team at Bonallack & Bishop. They provide a friendly professional service with simple solutions for complex problems.

James McKenzie

19:36 30 Oct 20

We recently needed to update our wills and used Bonallack and Bishop in Amesbury. Clare Cox advised us and directed us to making sure our wishes were correctly recorded. The whole process was completed without fuss and in a short space of time. The good service was much appreciated.

Leah West

15:45 23 Oct 20

Becca Druce was recommended to help me with a property dispute when I contacted your company after using you a few years ago for a different type of case. Both cases were dealt with fully and professionally. On this occasion I appreciated the way in which Becca kept me fully up to date and gave open ended advice which was honest and useful. She made a difficult personal situation much easier to deal with and took the time to help a satisfactory conclusion to be reached.Thank you so much, I would definitely recommend and reuse.

Mike Tennick

15:44 22 Oct 20

Called to discuss matter told to email.for free consultation. Given email.address for a junior paralegsl member. No advice given only told we are at capacity.Seems either unable to take new business as maxed out. (Unlikely)The junior paralegal can't be bothered and is cherry picking work. (She won't last long)After emailing the Junior paralegal asking for explanation as to why I was instructed to email when they are allegedly maxed out and also emailing the practice director neither party have responded.I would advise anyone looking for a professional legal team maybe look.else where as professionalism is thin on the ground.As for tims response below many thanks however the initial request was to send a solicitors letter no long or independent than something similar to your reply..so instead of having to deal with a frustrated potential client you could have acted

Patricia Afonso

11:06 02 Sep 20

Highly recommended. I completed a lease extension through Bonallack & Bishop and left very impressed by the professionalism and responsiveness of their solicitors - especially Jake Holmes and Dale Bree. Very speedy responses and thoughtful updates - and at a fair price.

lynne Wilford

08:53 29 Aug 20

graham parr

14:06 27 Aug 20

It is now over two weeks since I rang a senior partner at this firm after reading on their website that they specialised in helping clients with potential negligence claims. However , despite ringing the Partner ( DP) on several occasions I have not even had the courtesy of a reply..Very unprofessional .I therefore have to question its competency.

Roxanne Rogers

19:49 26 Aug 20

We have worked with Bonallack and Bishop twice now, 5 years ago and recently and would highly recommend. They are very professional and communicate clearly and regularly to keep you updated on your purchase/sale. Honestly believe our sale would have took so much longer without them! Thank you :)

paul winch

12:52 19 Aug 20

Used the solicitors again for a property transaction & all went well. Someone in the company who I rate very highly is Jake one of the staff who is always very helpfull & does not let you down, you will go far young chap!

Steve Linge

10:02 18 Aug 20

Just completed conveyancing with Bonallack & Bishop and the service they provided was first class. This was the 3rd time we have used them! (must stay put for a while) Totally took away the potential stress of moving and they were totally on the ball! Very good value for money.

Robin Trevett

16:18 10 Aug 20

Hollie recently dealt with a property acquisition for us. She was very professional and proactive. Kept us informed with regard to progress regularly. Communication was clear and efficient. Made the whole process very easy. Will only be using Bonallack & Bishop from now on.

Sarah Jones

07:30 15 Jul 20

I can highly recommend Bonallack & Bishop for a lease extension - Jake was helpful and informative every step of the way.

Stephen Burton

07:23 25 Jun 20

recently lost my mother who had a flat with a low lease and needed some advice on how to extend it. Spoke to William who was very helpful and explained the process so clearly and I soon realised my landlord had completely misled me. Having never had a leasehold flat I was clueless. Thank you William! Also worth mentioning that when I advised my mother had recently passed, I received such empathy which is sometimes a rarity. Once I'm ready to extend the lease I will consider nobody else.

Amanda V

16:03 21 Jun 20

I chose Bonallack & Bishop Solicitors as I wanted a Deed of Variation on a lease. I worked with Jake throughout, his service was outstanding, friendly and professional. I couldn't have asked for more and happy to recommend.

stephen singleton

10:46 28 May 20

I found Jake to be very Professional in sorting out my Lease on my appartment and would be happy to use Him again

Russell

14:22 18 May 20

Avoid ...... this company is totally incompetent.

Caroline Harrison-Keen

11:55 04 May 20

I recently received excellent service from the Salisbury branch, who helped me track down archived documents quickly and efficiently. I was kept up to date with progress on a regular basis and cannot fault the friendly but professional way Jill dealt with my request.

Sarah Dorrington

16:11 08 Apr 20

My father recently came to Bonallack & Bishop to update his Will and was looked after by Kerry-Anne Pease. Kerry dealt with the process quickly and efficiently. She was always very pleasant and knowledgable, helping with our many questions. The firm has a relaxed atmosphere and makes you feel very welcome. We would certainly recommend and return for any future legal requirements.

Martha Whatley

09:49 29 Mar 20

My partner and I just bought our first home with the help of Bonallack and Bishop, and we are so glad we chose them as our solicitor. Our case was handled by Amelia and the help she gave us went above and beyond our expectations. No question was too trivial or too challenging, and she handled our purchase from start to finish with patience, warmth and complete professionalism. We had total confidence in her throughout the process and are very grateful for everything she has done for us. We would absolutely recommend Bonallack and Bishop, and will be using them again in the future should anything arise requiring a solicitor. Thank you - deserving of the highest rating possible.

Will Fraser

20:35 04 Mar 20

Jennifer Slater at Bonallack and Bishop did all the legal work for a freehold purchase and were super. Very well-organised, good at communicating and explaining things as they went, and effective in dealing with the vendor. I would highly recommend them and would return for further work.

Simon Rushworth

08:52 04 Mar 20

Top legal service on many levels encompassing receptive and articulate customer care to all my family members. Of particular note, Micky Revell has been outstanding.

Susan Lionti

10:41 29 Feb 20

We have just completed our lease extension with B&B and everything went smoothly. Jake Holmes dealt with our case and was always prompt to answer our queries, pleasant and efficient to communicate with. The very reasonable price quoted to us was maintained despite there being some extra work to do. I would happily recommend Jake and the firm.

Rupert Glascow

13:06 28 Feb 20

Very good advice on employment law. In the end, we were able to settle an unfair dismissal with a good outcome.

Ben Garner

13:02 29 Jan 20

Excellent lawyers

Sarah Higginson

09:38 29 Jan 20

All residents have been extremely happy with the timely service and support received from Jen Slater, Head of Leasehold Property Team with regards to our freehold purchase and subsequent lease extensions. Highly recommended!

Stuart Richmond

14:56 04 Jan 20

I had to extend the lease on my flat and found Bonallack and Bishop's details on the Home Owners' Association website. From the first contact with the company I knew that I had made the right choice. My case was handled by Jake Holmes who was extremely professional, helpful and human. He took the time to explain every step of the process in terms that I could understand and was wonderfully clear in both his written and telephone communications. The whole process was handled and concluded very efficiently and I felt supported and informed throughout. I was so impressed by the firm that I asked Jake for assistance in drawing up my will. He passed my enquiry on to the right person and this has now been concluded in a similarly professional and efficient manner. I am immensely grateful to Jake and to Bonallack and Bishop for their assistance.

Kevin Smith

12:10 12 Dec 19

Excellent service provided by Dale. Quick, smooth and issue free. Kept up to date with status throughout. Would not hesitate to use again.

Bekki B

15:53 11 Dec 19

Seriously poor solicitors, also very inadequate staff on reception, stood waiting for confirmation of a payment recently and the receptionist went away leaving all personal information from clients on the reception desk along with cheques etc. No awareness of data protection!

Laura W

14:16 24 Nov 19

I used Bonallack & Bishop for the sale of my house, and as the service provided was professional and efficient, I chose to use them again when I purchased a property, despite having moved over 100 miles away from Salisbury. All of the members of staff I dealt with during both transactions were helpful. In particular, Ms Inglis and Mr Escott responded promptly to any queries, and gave reliable and professional advice. I would definitely recommend Bonallack & Bishop.

Enquiries Southwick

20:17 16 Nov 19

Rob Alcock

14:44 12 Nov 19

I used Bonallack & Bishop solicitors to manage the legal process of extending the lease on my property. Dale Bree was my point of contact throughout; he gave an extremely helpful, professional and efficient service and I have no hesitation in leaving a positive recommendation.

Dave Collins

18:26 11 Nov 19

Can't speak highly enough about Bonallack and Bishop. They have successfully completed nine lease extensions with the freeholders of my block and we're so efficient and professional during the whole process.

Chris Pearson

14:13 07 Nov 19

The purchase of a property in Salisbury was dealt with efficiently by John Escott. He and Amelia (para legal I think) were readily accessible by phone for any queries, and were always helpful and approachable.I would happily use the firm again in future.

Steve Cox

12:26 07 Nov 19

My partner ( Gilly) and I , had already been to another solicitors to enquire about doing a joint Will ( mirror will) , and after not being satisfied with the response and price quoted, we decided to try Bonallack & Bishop, and I'm glad we did, as we were instantly welcomed . The person at reception went to get a solicitor to explain things to us , and after listening to Kirsty, we decided to go ahead and book an appointment. The following week, we went on the appointment and we were both impressed with Kirsty . The draft was sent to us and it was just what we asked for . A few days later we went in to sign the will .Very impressed with the friendly service by all at this solicitors. Also it was £140 cheaper than the price quoted at the other solicitors ( off the London road) .Copies were sent within 24 Hours of us signing. A big thankyou to all at Bonallack & Bishop

Rosemarie Tait

16:29 03 Nov 19

Extremely happy with the service I received from Bonallack & Bishop Solicitors. Jake Holmes assigned to assist with my case was absolutely brilliant. He went the extra mile to make sure everything was correct and up to date before completion. I would most certainly recommend their service.

Mike Bishop

11:53 01 Nov 19

The purchase of the freehold for our property by Bonallack & Bishop was processed in a most professional, helpful and friendly manner.In particular the assistance and guidance provided by Jake Holmes has been second tonone.I would have no hesitation in using the services of B&B in the future.Mike Bishop

Mark Winsloe

18:42 07 Oct 19

I initially sought assistance for Conveyancing; John E provided me with excellent advice and guidance, keeping me fully informed throughout the process. I followed this with rewriting my Will and writing a LPA, when Joanna M gave me sage advice and was sensitive to the issues involved in both matters. Both processes were painless, and left me comfortable in my new home and knowing my future intentions were clearly, and safely, provided for. Thank you.

BJ Murphy

12:30 14 Sep 19

Andrew Nik

08:52 03 Sep 19

The first time I used B&B for my conveyancing they were very good. The second time they gave me two locums and told me there was no stamp duty to pay, then at the last minute hit me with the 3% charge. On top of which they didn't provide me with some documents and I had to chase them up. Finally I had a question, admittedly after everything was finished and they ignored me. I feel they could have just answered it, it would not have hurt.

Harriet F

16:12 12 Aug 19

I worked with Jen Slater on a freehold purchase and she was excellent. Professional, knowledgeable and diligent. Highly recommeded for lease extension or freehold purchasing work.

James Bartlett

17:09 25 Jul 19

AlphaTradingFloor

16:10 23 Jul 19

We've used Bonallack & Bishop for a number of property transactions over the years and have found them to be attentive and highly professional. I have already recommended their service to others and have no doubt they will remain our first choice for future matters.

Will Hughes-Jones

18:11 20 May 19

Used Bonallack and Bishop in our house conveyancing. Everything was very clear and no stone was left unturned. The price was fixed and agreed prior to commencement and all went very smoothly. John was always available to offer advice and knowledge of the situation. Would highly recommend anyone looking for this service.

juli escritt

08:53 20 May 19

A huge thank you to John Escott for working so hard to ensure the sale of our house went through on time despite it being a complicated shared ownership property. His calm experienced approach kept all the wheels turning and me feeling in good hands. I would recommend Bonallack and Bishop as an excellent firm.

Jonathon Lyle

08:19 20 May 19

Dealt with the extension of a lease, very helpful and quick to answer questions. Highly recommended.

Phil

18:54 23 Feb 19

I have been in property professionally full time for over three years now and I have worked with many solicitors firms which included buying, selling and re-mortgaging both in personal and Ltd Companies. To date I have used six different solicitors firms with some average, some awful and some pretty good. But the team at Bonallack & Bishop outshined them all.I takes a lot to impress me and this is exactly what Jennifer and Louise did. I gave them a pretty difficult challenge as a new client. It was a cash buy of a short leasehold proeprty (23 Year left) with a very tight deadline to exchange and complete by Friday 25 January as the seller was moving abroad and was the bottom of the chain and would have lost £9k in penalties on his onward purchase . They had 6 weeks with Christmas 2018 & New Year 2019 in the middle and they pulled off the impossible.A few days before the projected exhange date a compulsory purchase order by the council was uncovered. Louise did a fantastic job of working with the council to get all the information regarding the CPO and gave me great advice on this issue.I did not know what a good solicitors firm could do and I always thought exchanging and completing in 28 days was a myth. The team at Bonallack & Bishop proved that this could be done.I will certainly will be recommending this firm a lot and using them again in the future.

Louise Atkins

20:27 03 Feb 19

The locum solicitor and conveyancing team were fantastic, quickly caught up with the situation and got the sale completed by the deadline. I cant thank them enough.

Colin N

15:24 29 Jan 19

Fantastic efficient service. Everyone I dealt with in the organisation was quick to respond to anything that came up when I extended the lease on my property. Especially important as I am not based in the UK - so had to do everything remotely!

Raj Nagji

15:38 23 Jan 19

I found Bonallack & Bishop Solicitors to be most engaging and professional when dealing with various solicitors at the firm. I have used their services for conveyancing and more recently a lease extension which was quite complicated. Overall a great job.

Charisse Smith

15:28 07 Jan 19

My personal experience of this firm has been awful. I requested a pre -nuptial agreement which they claimed they could supply within a certain period which is why I traveled so far to see them. Upon my visit it became extremely rushed with the lady I was seeing needing to leave for personal reasons (despite booking me in), subsequently I am certain that there was a large level of explanation over the impacts various things can have on a document like this, none the less she was keen to make sure she had monies on account Things such as having a child, quite a common thing a newly married couple embark on can make this document invalid/subject to change. In my experience i feel that this firm have little experience in certain areas and are good at luring you in with a payment and commitment and then serving very vague client care letters which subsequently cover them when they let you down. As a business women my business interests change which in my opinion if the brief was not rushed in the initial meeting and questions asked relating to any changes which could impact the document I may have realised i needed to wait or that this wasn't worth doing. I'm left with an invalid document that I've been charged so far £1,500 unless i pay for a more qualified expert to review on top of this. I would not recommend this company at all.

Nathan Duncan

13:56 04 Dec 18

Used twice. Once to sort a lease extension on a flat which was a slow process to do but was handled brilliantly by Jennifer and her team. Also used to sort a change of ownership on a property and that was a big success too. Do not live anywhere near Salisbury but that was not an issue at all. If you are going to do something like a lease extension then you must use experts and these guys are experts in that tricky field.

Nilesong1

11:08 04 Dec 18

I used Bonallack & Bishop for the extension of my lease. Dale handled everything for me with ease and professionalism. Everything was explained to me in laymans terms and in meticulous detail. I would certainly recommend to anyone wanting to go through this lengthy and somewhat complicated process. Thank you.

Nina Pyndiah

12:49 19 Nov 18

I used Bonallack & Bishop for an extension of the leasehold on my flat, and Kim Higgs was designated to my case.She was excellent and very effective in concluding the matter. She was always available for any concerns or questions that I had.Also Jake Holmes was extremely helpful for the wrapping up of the case.I would definitely use them again.

Indigo Yogini

21:31 24 Sep 18

In Hot Property

14:49 20 Jul 18

B&B have completed several property transactions for me now and each has been fantastic, and as stress-free as such conveyances can be.

Tony and Margaret Marsh Semington

20:27 12 Jul 18

Very helpful in drawing up my will

Grahame Ridley

19:21 04 Jul 18

Good so far. I'll let you know.

john osullivan

07:37 20 Jun 18

Top practice

Heather

14:38 12 Apr 18

This company are absolutely fantastic! I will be highly encouraging any friends or family to use them in the future for any conveyancing! We dealt with Sara and she was absolutely amazing, she was always ready to reply to my emails and lead us through the process of attempting to buy our first home and went above and beyond to support us, even when our sale fell through. We will be using this company again with whatever home we find next!

Vanessa Sondheim

07:55 03 Apr 18

Physiolabs

19:31 19 Feb 18

Cannot thank Bonallack and Bishop enough. They have been brilliant with our last two purchases. Were very responsive on calls and emails and made the whole process look so simple and flowing. Highly recommended.

Grant Thornes

20:33 24 Jan 18

Contacted three times to make an appointment and didn’t even have the decency to callback after details taken and being assured I would be on each occasion. I have to question the efficacy if a company fails at such basic communication.

Andrew Kaufmann

23:12 18 Dec 17

Great service and friendly staff offering a variety of services. Parking is a available but limited.

Brandon Akal

18:53 08 Dec 17

Simon Nicholls

15:31 27 Nov 17

Syedor Rahman

11:33 07 Sep 17

Fantastic service & a pleasure dealing with. Dale was always proactive and keep me up to date with a lease extension, these are not easy to deal with and most other solicitors avoid them. I would definitely reccomend them for lease extensions as they do have extensive knowledge and experience on them.I have also just instructed them to deal with a sale & purchase and hoping to recieve the same great professional service.

Sean Kennedy

15:17 25 Aug 17

Holly Wotherspoon

15:11 13 Apr 17

Having used conveyancing solicitors before, I wasn't looking forward to going through the process again. However, this time was plain sailing! I mostly spoke to Hollie Jarvis who was incredibly helpful and efficient. I would happily recommend this company.

Steven George cleator

19:13 09 Mar 17

wanted a simple letter drafting given a quote for 250 quid , then them wanting another £1000 for a simple letter , stay away......

Susannah Hardyman

12:55 21 Feb 17

We recently used this firm for a house move, which also ended up involving a lease extension. The team we worked with were incredibly helpful, efficient and responsive. They went above and beyond to ensure that our chain completed on time, despite complications. Would thoroughly recommend.

Sara Rowland

13:04 10 Oct 16

Having had an excellent experience with Bonallack and Bishop earlier in the year, when they guided me through a very high pressure situation involving four conveyances at once, one of which involved a simultaneous exchange of contracts in France, with a French Notaire involved, I have now gone back to them for an equally complicated set of three contracts, all of which have to be tied into sale dates abroad.As seems usual for me these days nothing is simple and Sarah Samms is once again calmly negotiating on my behalf in order to make sure the exacting timings involved don't fail and therefore ruin what I am trying to achieve. Sarah and paralegal Hollie are so reassuring and professional and keep me calm when the going gets tough.Bonallack and Bishop provide an outstanding customer service with continuity so you are always dealing with the same person, who knows exactly what is going on with your file. You don't get this in so many firms these days.So far so good and I will report back when it is all done and dusted.

Tracey Rimmer

18:16 04 Oct 16

Bonallack and Bishop, Salisbury office provided a fantastic service from beginning to end! I had been a little worried about using a company from the internet that was not local to me, but gave it a try as they advertised expertise in the specific area of law that I required, and no-one local to me that I spoke to seemed knowledgable on the matter. The information they provided was clear, concise and their management of my case exceeded my expectation. Their communication was also excellent, keeping me updated all the way. I would definitely recommend this company.

Johan Marais

22:15 17 Jun 16

Extremely poor experience

Paul

19:59 14 Mar 16

We used Bonallack & Bishop for conveyancing and were highly impressed with the efficiency of Sara Fewell who was extremely easy to converse with, professional and thorough in all matters. The documentation we received was beautifully presented in a ring binder book, keeping everything together, and we would thoroughly recommend Sara.

Neill Rattigan

13:38 06 Aug 15

I have used Bonallack & Bishop Solicitors for over ten years. When faced with particularly demanding circumstances they made me feel at ease in there approachable manner, they made what seemed like an extremely complicated process much easier to come to terms with. Mr Bishop who has acted on my behalf many times and at extremely short notice at times, is completely faultless in his professional delivery. He took much time to explain things to me which I will be forever grateful for.I believe that it what you will benefit from when dealing with Mr Bishop, apart from his vast depth legal knowledge of course, is his emotional intelligence in the manner in which he deals with you and your issues. This, for me certainly, more than anything else is something you could not put a figure on when paying for legal professionals. I would highly recommend Bonallack & Bishop to you and in particular Mr Bishop who would be my 'go to' solicitor every time bar none, his integrity and professionalism.......simply put, you will not find better!

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Facebook Rating

4.8

Based on 52 reviews

Bonallack and Bishop Solicitors

4.8

Diane Canham

10:05 25 Apr 21

We (my wife and I) were looking for a solicitor, and Bonallack & Bishop were recommended to us by a family member.
We found them to be efficient, friendly and helpful, showing endless patience with our inexperience of legal matters.
Even under Covid-19 restrictions, our dealings with both Anita and Clare went without any problems, and we are delighted with the results of their labours.
We would wholeheartedly recommend this firm to anyone.

Thank you so much

Diane Canham

Anna Darby

13:02 16 Apr 21

Bonallack & Bishop dealt with both our lease extension and subsequent house sale and purchase very efficiently, despite certain constraints and difficulties due to Covid19. We were very pleased with how Jake and John (respectively) communicated each stage and step and was always willing to take time to explain each process. We'd highly recommend them.

Vivienne Hyndman

08:33 08 Apr 21

Amelia has assisted me and I have found her to be efficient, friendly and responds quickly to any emails I send. I would have no hesitation in recommending her and I would certainly use her again.

Chris Homewood

17:40 17 Feb 21

I have just purchased a property and would strongly recommend this company
Throughout the process I was kept informed and my emails answered promptly
Both Anita and Lauren were very friendly and helpful
Thank you for a stress free experience
Chris and jan Homewood

Vicki Chatfield

21:04 14 Feb 21

Bonallack and Bishop Solicitors were very helpful and gave me recent legal advice about a property issue. Jake was quick to respond and advise me via email, which was much appreciated.

Ken Gilhespie

12:34 18 Dec 20

B&B have handled the purchase of the Freehold of our property during the year and have handled the job superbly well at a very reasonable cost.
Jennifer Slater managed the legal process in a very timely and efficient way.
On completion of the Freehold Purchase, B&B Organised appropriate lease extensions. This was handled by Amelia Inglis who was extremely helpful in
managing this process keeping those involved throughout aware of each stage.
I would have no hesitation in recommending Bonallack and Bishop for property related transaction.
Ken Gilhespie & Cordelia Hebblethwaite, Directors, Ramsey Lodge Court, St Albans.

Gillian Bunn

18:10 27 Oct 20

Jake was extremely helpful to me today and gave me some great advice which I am going to follow up in regard to monies owed.
I would definitely recommend this company and especially this young man.
Thankyou very much.
Kind Regards.
Gillian (Kent)

Rebecca Love

15:19 08 Oct 20

I would highly recommend Bonallack and Bishop in Amesbury. Liam Oliver dealt with my divorce and consent order and throughout the whole process he remained very professional, kept me informed and stayed calm (even when I wasn’t!), offered some great advice and reassured me that we would get there when I was finding the whole situation tough. Great service, Liam got the job done. And I am now a very happy lady lol!

Geraldine Durbin

06:28 22 Aug 20

We used Jake Holmes to extend our lease. Jake was very professional and receptive at all times.
I wouldn’t hesitate to recommend.

Robin Trevett

16:20 10 Aug 20

Kirsty Singleton

15:43 31 Jul 20

It has been a really easy process and less stressful knowing that all the paper work an behind the scenes things where getting done by the wonderful Liam Oliver.
Even thought lockdown Liam was good at keeping in touch though emails etc an explaining everything I needed to do.
If I ever need a solicitor in the future I would happy be going back and hopefully get Liam again.

Stephen Haines

11:11 19 Jun 20

I used Bonnalack and Bishop to renew my Lease. Jake Holmes was my contact. Excellent communication and Expertise throughout the process. Never left in any doubt how the process was moving on.

Caz Sullivan

08:37 13 May 20

We used Bonallack & Bishop solicitors for our wills. We had to make a change which Emma Lockwood assisted us with. She was very helpful, friendly and professional and made it very easy to do even in the lockdown.

I would highly recommend this Company.

Alison Lovelock

11:36 30 Apr 20

We recently had our wills drawn up by Clare Cox. We found her and the team friendly and helpful explaning legal matters to us. The whole process was quick and efficient and i would recommend to my friends.

Lucy Barclay

10:01 19 Apr 20

We used Bonallack and Bishop for the sale of our house. Throughout the process, Georgina was extremely helpful. She was excellent at explaining the various procedures we had to go through. Anytime we spoke to her nothing was too much trouble. Thank you very much.

Sarah Kate Dorrington

10:14 10 Apr 20

Written on behalf of my father who doesn't have Facebook:

My father recently came to Bonallack & Bishop to update his Will and was looked after by Kerry-Anne Pease. Kerry dealt with the process quickly and efficiently. She was always very pleasant and knowledgable. The firm has a relaxed atmosphere and makes you feel very welcome. We would certainly recommend and return for any future legal requirements.

Martha Whatley

09:49 29 Mar 20

Jackie Brereton

13:22 14 Mar 20

I have had the assistance of both Lisa Holden and Joanna Milner with various legal matters. They have both been excellent, in both their legal professionalism and their calm, reassuring manner. I have no hesitation in recommending Bonallack & Bishop.

Barry John Hawgood

17:52 10 Mar 20

A seamless experience in getting my Will rewritten. Thank you to Joanna.

Ruth Livesey

12:43 27 Feb 20

Emma Lockwood created both of our mirror wills. She was professional,courteous, efficient and friendly. She gave excellent advice and we felt relaxed with her whilst talking about quite sensitive issues. I would recommend her and the company.

Benome Barnard Marais

11:29 25 Feb 20

Jake Holmes dealt with our lease extension in a professional manner. and kept us posted throughout the process. Thank you and best wishes for you future career.

Paul Smiley

20:39 12 Feb 20

Jake Holmes completed a lease extension on my property. He was very professional and kept me informed every step of the way.
I have recommended Jake to my neighbours should they need to extended their leases.

Nicole Sabrina Sutton

10:14 06 Feb 20

I was recently dealing with a William Parsons. He was extremely friendly and very professional, definitely knew his stuff. He kept me in the loop throughout our whole conveyancing process and any time we hit a snag I was advised and he dealt with it. Would highly recommend.

Adam Bager

02:12 20 Dec 19

Jake Holmes managed a lease extension on behalf of my brother and me following our mother's death. His work was exemplary - clear, concise, courteously expressed, efficient and thoughtful. Nothing to fault and much to recommend.

Gillian Smith

18:26 29 Nov 19

I have just used Bonallack & Bishop to sell my property. I chose to use this firm again as they had previously help the sale of my Mum's property when she died. I found the staff very efficient professional but friendly and sympathetic. This extends from the lady in reception to Amelia who dealt with all the legal work. They certainly make a difficult time less stressful and are always on hand should you need them. Best of all is their rates are very reasonable. I don't think I will ever use anyone else for any legal matters in the future.

Darren Spencer

14:33 21 Nov 19

Bonallack and Bishop represented me with a property lease extension, Dale managed my case and provided fantastic communication all the way through the process. Sound advice was provided and any questions I had were answered quickly, making this a stress free experience. I would not hesitate to recommend this company.

Claire Sweeting

16:41 20 Nov 19

I dealt with Jake Holmes at Bonallack & Bishop about a lease extension – he was extremely helpful, polite and professional and kept me updated at every development. I would highly recommend them.

Angela Bailey

13:35 04 Nov 19

Today I completed the purchase of my Council House with much help from John Escott and Nikki Callender
I would not hesitate to Recommend your services
Thank You to all at Bonallack and Bishop

Cane Crofton

11:45 25 Sep 19

I had to deal with this company recently regarding a legal property matter, and was impressed with their excellent service.

Henry Cobbold

14:03 30 Jul 19

Recently used this company to address what turned out to be a complicated lease extension issue, and found them extremely helpful and very professional. They clearly have considerable experience and expertise in this field - and useful contacts across other closely related specialisms - and I can recommend them with confidence. My dealings were with Jennifer Slater and William Parsons.

- Peter Cobbold

Grace Townsend

13:16 03 Jul 19

Bonallack and Bishop
Suite 1, Healey House, Dene Road, Andover , Hants, SP10 2AA

Very professional and great people who helped me get on the property ladder. When looking to buy my first home I was very overwhelmed and had no idea where to start. Anita was always there when I had questions to ask and always made sure I was 100% certain and explained everything in detail. The process was easy from the start right through to us moving in. I received a welcome pack to include a step by step guide so I knew exactly what to expect. The help and advice was second to none, I was supported all the way even after completion. I would definitely recommend this company and thank you again for all your help.

Raj Nagji

14:39 24 Apr 19

I have used this company several times now and they are very competent and professional. I would not hesitate to recommend them.

Laura Hughes

16:19 14 Mar 19

absolutly fantastic! helped me through divorce and child matter. both jade and amanda are exellent so helpful and friendly. cant thank them enough!!

Alisa Avigdor

16:02 10 Jan 19

I used Bonallack & Bishop to do my lease extension - they were friendly, efficient and professional - I would definitely recommend them.

Charlie Clark

17:26 15 Dec 18

What a wonderful organisation. Amesbury branch acted for me to sell my house. Andover branch for my divorce and financial settlement and Salisbury branch for my Will! Excellent service from every branch with knowledgeable, friendly, dedicated staff. Every aspect of their work on my behalf has always been efficient and done with an amazing professionalism. Thank you to all. Merry Christmas and Prosperous New Year!

Will Sankey

17:33 14 Dec 18

Both myself and my mum are very impressed with the service we were provided by both Anna in Salisbury and John in Fordingbridge. they sorted everything from start to finish. Very professional. Thank you.

Colin Adams

09:41 04 Sep 18

Kim Higgs took us through our lease extension. Really professional and helpful and always kept us in the loop. Would certainly recommend B&B despite them being physically a long way from us.

Karen Beech

15:05 23 Jul 18

Hollie Jarvis in your Property Team was awesome. Flat sale went through swiftly with no hitches.

Georgia Bury

10:23 17 Jul 18

I recently needed my ID certified for a mortgage application and they were so helpful. The receptionist organised everything really well and Louise was lovely and friendly and didn't even mind when I needed to come back in to get more ID certified! Really good service would recommend!

Casey J. Baldwin

13:17 12 May 18

Recently been doing a Office Purchase with Richard Knowles at BB. Richard has been performing heroically and doing a great job helping us get our project over the line. He’s fantastic and a huge asset to BB and I would strongly recommend him to everyone.

Sue Ackloo

13:31 16 Apr 18

Executing my late partner's will was not easy, not helped by key documents going missing in the post. The help and support I had from Sarah Dixon and Anna Sturgess was brilliant, and I would not hesitate to recommend Bonallack and Bishop.

Chris Turner

19:17 08 Apr 18

I completed a lease extension with the help of Dale from Bonallack & Bishop and the whole process was as simple as it could possibly be. Dale kept me regularly updated and explained things clearly and simply at every stage. I am just waiting for the final paperwork, this is due to Land Registry delays and I have every confidence everything will come through as promised once they get their act together! The fees involved were also reasonable in my opinion. Would highly recommend for a lease extension.

Kartikeya Aurora

19:32 19 Feb 18

Kanya Smith

09:40 05 Dec 17

Hemal Pandya

13:19 29 Nov 17

We have used Bonallack & Bishop for a number of transactions over the past four years. I must say we have been very impressed with the level of efficiency, communication and professionalism throughout. It's refreshing to deal with such a firm and I have no hesitation in recommending the firm others.

Syedor Rahman

11:48 07 Sep 17

Fantastic service & a pleasure dealing with. Dale was always proactive and keep me up to date with a lease extension, these are not easy to deal with and most other solicitors avoid them. I would definitely reccomend them for lease extensions as they do have extensive knowledge and experience on them.
I have also just instructed them to deal with a sale & purchase and hoping to recieve the same great professional service.

Natalie Lynch

15:16 22 Aug 17

I have just completed my lease extension with Bonallack & Bishop. The service was outstanding! I literally had no idea how to extend the lease on my flat which was time pressured due to the conveyancing that was being undertaken at the same time. I found Bonallack and Bishop through Google and I'm so glad I did. William Parsons explained the process from start to finish and made it so simple for me to understand and feel reassured that it was all feasible. Dale Bree was my direct contact once the process had began and not only was the service excellent, more importantly, it was so easy to speak with Dale either by phone or email, I always received a friendly and helpful response. I genuinely am raving about B&B, they were truly fantastic and I wouldn't hesitate to recommend them.

Kat Townsend

17:04 14 May 17

Excellent ! I have used them twice now when buying and selling property.
They kept me in the loop through out the whole process and answered all my inexperienced questions timely and professionally!
Would definitely recommend !

Aaron Mcbride

20:18 11 May 17

Useless if you're looking to get probate done properly avoid with this place like the plague very unprofessional

Damon Tran

13:58 29 Apr 17

Hi Louise,

Just want to send a massive massive thank you to you, Charlotte and your team whose been working so hard on getting my commercial property deal through, we made it. There's no doubt in my mind that this has been a very complicated transaction and you've been fantastically patience, professional and skilful in managing the whole process. For that I am extremely grateful, hopefully my next deal won't be as tricky!

Have a great bank holiday weekend, you desire a nice break.

Kind regards
Damon

Rory O'Mara

17:09 16 Mar 17

Dear Tim & Louise,

Just a quick note to say "Thanks for a Job Well Done".
You acted for my firm as a Lender recently and I wanted to say that Louise & team did a fantastic job. Great communication and our expectations exceeded.

Look forward to working with you on the next project.

Kind regards,
Rory O'Mara - Managing Director
Closed Bridging Finance Ltd
Direct: 01962 885927

Sian Holden

11:06 18 Nov 16

Ian Southwood

17:53 27 Mar 16

Bonallack & Bishop did the conveyancing work for me earlier this year and the service was at all times, prompt, professional yet friendly and knowledgeable, providing advice and suggestions on any points raised and ensuring the move went as smoothly and as speedily as possible. I need some further legal work done shortly and will not be considering anyone else. Thank you.

Gus Shield

13:59 28 May 14

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I had need of the services of a solicitor to guide me through a Settlement Agreement. Bonallack and Bishop helped make the whole process as simple as it could be.

With their help and support we got everything sorted within 2 weeks which allowed me to get on with my life

Clive Bingham

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When my husband and I bought a buy-to-let flat it had a lease of less than 80 years and we knew we would need to either extend the lease or try to buy a share of the freehold. I made some enquiries with a local solicitor and Niki Adkins at Bonallack & Bishop was recommended to me. Since my first contact with Niki I have been extremely impressed. She provided us with invaluable information right at the start, which helped us to work with the three other flat owners to decide next steps. She recommended a surveyor who was able to help us determine what it might cost to extend the lease or to purchase the freehold. Luckily, all the flat owners decided that buying the freehold was the best option and we instructed Niki to undertake this work for us.

Although we were prepared for the process to take a year or more, we were delighted that Niki was able to help us secure the freehold in under 12 months. She made the process very clear, particularly around the costs involved, which all the leaseholders found invaluable. I would not hesitate to recommend Bonallack & Bishop and, in particular, Niki Adkins for any leaseholder considering securing the freehold on their property.

Leaseholder, Christchurch

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I want to tell you how grateful I am for the professional, empathic and helpful way in which you handled my affairs and to wish you well in the future.

Bonallack and Bishop have an excellent matrimonial/ family affairs department and I should have no hesitation in recommending you to anyone in need of your services.

My best wishes too, to your Secretary Georgina, who has also been most professional and helpful in every way.

Stephanie

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‘With very many thanks for all your efforts on my behalf on my divorce! I will definitely recommend you to others!!”

Family Law Department

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“Thank you for all your help over the last year”

Family Law Department

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“Kate has guided me through what has amounted to an emotional rollercoaster in a very calm fashion. She has advised me at all times in a very clear, concise manner and has been a rock through the whole difficult process. I can honestly say that through her efforts I have come out of a divorce in much better place emotionally and financially than if I had not engaged her services. I can recommend Kate without reservation for anyone who is in need of advice / contemplating separation. It will be one of the best decisions to make in difficult circumstances.”

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“Once again a huge thank you to Kate Brown and all of the staff at Bonallack & Bishop, you have provided and excellent service and I will have no hesitation in recommending your Company to anyone I know, who finds themselves in a similar position.”

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“Thanks again for all your help in this, it’s not the best of times in a person life and I want to say that you have been brilliant and very professional and I will be highly recommending you/B&B”

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“I’m very happy and pleased that everything has been completed so quickly and efficiently. Thank you very much Jennifer Slater for all your efforts. Best regards”

Mrs Marisa Taylor

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“I am extremely grateful for all your help and support, can’t thank you enough for all you have done.”

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“I followed the advice you gave me, which was to keep my dignity … to meet on neutral territory … and things were settled. Thank you for your advice.”

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“The Legal Advice and help that I received has been first class. Should I ever have problems in the future I would not hesitate to contact Bonallack and Bishop. You have delivered a high class service and been patient with me.”

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“I was very happy with the assistance and service I received. I felt my needs were understood and met perfectly. I have already recommended your name to several others.”

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“Thank you very much for all your help. A very difficult time in my life made easier by you.”